JOB TITLE:BSS SUPPORT ENGINEER
Position Description
Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things. Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.
General Purpose
Plans and performs technical activities to service the customer independently directly or through customer interface.
Main Responsibility Area
Plans and executes technical tasks according to given tasks, along with existing processes and instructions. Works with the responsibility of responding to customer problems directly or through internal customer interface. Solves technical problems.
Position Description
General:
Job Title: BSS Second Line Support Engineer
Job Family: Services – NW Operations
Job Id: 30000385
Job grade: 7
Job Specialty: Telecommunications
General purpose
To assist in managing customer projects; practice project management tasks.
Main Responsibility Area
Assists in project management tasks. Plans and manages execution of part of the project or sub project. Ensures that all project milestones are met in own responsibility area by using global processes, tools and interfaces.
Individual portfolio
Typically 1-2 years relevant experience, fully competent. Uses functionally specific knowledge. Degree.
Enviroment
Performs day-to-day activates to meet departmental/project objectives. Requires immoderate supervision. Applies commonly recognised concepts within their field of expertise. Shares knowledge with less experienced peers or have high collegial interaction. Raises innovative ideas.
Scope
Individual Contributor¤ Variety of complex tasks within area of responsibility, Demonstrates initiative & contributes to problem solving. Acts with independence and discretion in routine matters. Makes decisions that affect own work. ¤ Managerial/Supervisory¤ May act as Team Leader or Project Leader with some direct supervisory responsibilities in addition to own work assignments. Variety of complex tasks within area of responsibility. Demonstrates initiative & contributes to problem solving. Acts with independence and discretion in routine matters. Makes decisions that affect own work.
Impact
Impact is short-term and departmental/project in scope. Accountable for quality, accuracy and efficiency. Actions and errors can have functional area impact.
Position Requirements
Essential Knowledge:
• Knowledge and experience on Ericsson 2G and Huawei both GSM and UMTS with minimum of 1-2 years experience on Optimization, O&M support, configurations and troubleshooting.
• Experience on Ericsson core on Optimization, O&M support, configurations and troubleshooting.
Competencies:
• Business awareness
• Analytical skills and problem solving skills
• Excellent planning skills
• High personal standard and goal oriented
• Excellent interpersonal skills
• Excellent and effective communications skills, both orally and in writing
Qualifications:
• 1-2 Years with University Degree in Telecommunications, Electrical Engineering or Electronics science
• Able to operate in performance driven organization
APPLICATION INSTRUCTIONS:
Online Application, Click HERE to Apply
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JOB TITLE:OPERATIONS DIRECTOR
Position Description
Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things. Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.
General Purpose
Independently manage customer operations with high risk and complexity ensuring good profitability and quality. Ensure customer satisfaction with delivery and implementation of services. Has overall profit and loss responsibility for the project.
Main Responsibility Area
The Network Operations Director is responsible for strategic considerations regarding Network Operations for customer’s network operations in Tanzania.
He/she will manage the budged for the network operations project and drive personnel planning along with cost efficiency. He/she is accountable for the profitably success of the network operations .
In addition, he/she will facilitate the necessary training and knowledge transfer between Nokia expats and local personnel as well as the customer’s network operations personnel if needed. In this regards he/she is responsible for the recruitment of the needed resources within the country and Expats.
He/she will be the main interface to the customers for any Network Operations related issue. Manages operations ensuring good profitability by efficient cost controlling and resource management. Provides leadership and manages large project teams effectively. Acts as primary project interface to the customer ensuring good customer satisfaction and developing the customer relationship. Shares operational experience and best practices, knowledge of project management processes, tasks and tools with other project managers. Plans and manages internal and external resources. Is responsible for internal and external operations reporting. Represents the customer's requirements back to Nokia/account team to anticipate new business opportunities.
Position Description
Job Description: Network Operations Business Manager has end to end accountability for Operational Delivery Projects with attributes:
• Project Type: B and lower
• SB Project Value /STP: >€15M
• Risk: High or lower
• Strategic Impact: Medium to High• Project Phase: All
• Project Duration Unlimited
• Operational Impact: High
Mission:
• Accountable for delivering the entire scope of customer operational delivery and products and services - to the customer within the assigned area of responsibility.
• Main responsibilities on E2E planning and management of financial and operational performance.
• Ensures operational management based on PMI principles and in full alignment with NSN MoO and applicable BL guidelines
APPLICATION INSTRUCTIONS:
Online Application, Click HERE to Apply
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